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Terms & conditions
Shopping terms, conditions of sales, general information
If you agree with the following terms and conditions you may give your order. If you do not accept all our terms and conditions do NOT give an order.
Giving your order means automatic and unconditional acceptance of ALL our terms and conditions and here on mastic.gr.
Dispatch of orders
Customs / Delivery
Undelivered parcels
For any undelivered parcel sent by UPS if you want us to resend it you will have to pay for the goods and the shipping again.
For parcels sent by air mail, if you ask us to send it again you will have to pay the shipping charge for the second delivery to you. The parcel will be resend only after we have received the undelivered parcel. The above does not apply to parcels that are lost in the post (an unlikely event).
Returns:
We are not doctors, we do not sell medicine or medical products and we do not make medical claims. Any advise we may give you is based on our experience and should NOT be considered as medical advice.
If all the above have put you off buying from our site, we would like to let you know you that we are in the sales business for over 30 years. We perform web sales since November 1998 until 2003 through a different site and since 2003 through this site!